Yaicha

Ted’s take on the world, one topic at a time.

Archive for the ‘Travel’ Category

Hiking: The Sierra Norte

Posted by Ted Hopton on January 20, 2008

In the NYT Travel section, there’s an “Adventure Guide to Mexico,” by Bonnie Tsui, which covers surfing, rock climbing, deep-sea fishing, mountain biking, snorkeling with whale sharks, bird watching and hiking. I can’t say Mexico jumps to my mind when I think of adventure travel. But two of the activities described appealed to me.

First, snorkeling with whale sharks would be amazing. I’ll never forget when I first learned of whale sharks in dramatic fashion as Thor Heyerdahl recounted his terrifying encounter with one on his lonely and vulnerable raft in Kon-Tiki. Boy, did that adventure story ever capture my imagination! And it imbued me with such a healthy respect for the sea that I have little desire to challenge it, but the idea of swimming up close to the gentle but largest giants of fish is appealing.

But the adventure in Mexico that most caught my attention is the hiking trip in the Sierra Norte. Not only does the terrain sound cool to hike, but staying in local indigenous villages would be the greatest attraction for me. Put it all together, and it sounds like a fantastic trip: Read the rest of this entry »

Posted in Outdoors, Travel | Tagged: , , | Leave a Comment »

Travels Around the World

Posted by Ted Hopton on January 19, 2008

I was very fortunate in my early 20′s to get to travel all over the world. I wish I had a digital camera back then (meaning if they had been invented, of course), so I could enjoy my photos more easily. I don’t even know anyone who has a carousel slide projector anymore, so I guess someday I will have to invest in a slide scanner. Of course, it has been so long since I took those photos, I don’t recall how good they were, and I have no idea how well they may have held up over all this time. Better pull them out and inspect them one of these day.

43 Places
One day I found the 43 Places website, and I racked my memory to recall all of the different countries I have been to, entering each of them there. It’s fun to look at the long list (and to note how the map of Europe in particular has changed, with some countries splitting into parts and Germany joining into one — no more Checkpoint Charlie and the Wall).

Posted in Nostalgia, Travel | Tagged: , | 2 Comments »

Why I Recommend Barcelona & Catalonia

Posted by Ted Hopton on January 19, 2008

The biggest reason I recommend Barcelona is the Gaudi architecture. I am not a student of architecture, so I was not sure what to expect—would I appreciate his work?

Absolutely! Gaudi was a genius, a radical, and way, way ahead of his time. While La Sagrada Familia can’t be missed, and Parc Guell is fun, my favorite spots were the houses he designed, Casa Batllo and Casa Mila. Just astonishingly breath-taking and innovative!

I also enjoyed my day trip outside of the city to Montserrat, the monastery built up high in the mountains. I recommend the hike out to the highest point in that range—it is quite a view!

See my photos:

Barcelona 2007

Posted in Travel | Tagged: | 2 Comments »

Villefranche-sur-Mer Is My Favorite Spot on the French Riviera

Posted by Ted Hopton on January 19, 2008

Villefranche-sur-Mer is peaceful, scenic, charming and relatively uncrowded. Highly recommend it for a visit to the French Riviera. Found it through Rick Steve’s guide and his advice was excellent.Gotta love digital cameras! I took as many pictures as I wanted, imagining myself quite the artist — actually filled up my entire 1GB memory card. The photo above is my favorite and I use it as my computer’s wallpaper. Here’s the entire album:

Villefranche Sur Mer

I took a walk around the harbor to the nearby Saint-Jean-Cap-Ferrat, too. Here are the photos from that outing: Read the rest of this entry »

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Maybe Someday I’ll Climb Kilimanjaro

Posted by Ted Hopton on January 19, 2008

Given my love of literature combined with a growing interest in hiking and the outdoors, I’d have to say that climbing Kilimanjaro would be on my life list. It’s not very high, although I understand the longer I wait, the less the mountain will look like I imagine it from reading Hemingway. This NYT Travel article, “On Africa’s Roof, Still Crowned With Snow,” got me thinking about it today.

Posted in Environment, Outdoors, Travel | Tagged: , , , , | Leave a Comment »

Better Customer Service in Travel Industry

Posted by Ted Hopton on December 19, 2005

Here’s some brighter news, for a change: this New York Times article describes positive changes taking place in customer service in the travel industry: “A New Emphasis on Customer Service” (12/18/2005). (You may be prompted to register on the NYT website to view the article, but registration is free.)

Here’s an excerpt:

Travelocity’s new program encompasses, perhaps, the most far-reaching changes. Like Expedia and Orbitz, it has spiffed up its technology and empowered agents to solve problems. But it also offers a human touch, with more than 1,000 customer service representatives available by phone and e-mail 24 hours a day. Before the initiative, call center employees were rewarded by how quickly they processed a call. Under the new program, they are graded by the number of problems that are successfully resolved. And there are no shortage of problems – whether it’s a room with a lousy view or a cruise ship cabin under a disco – that Travelocity pledges to help its customers with.

Positive stories in the mainstream press are rather rare for the call center industry, so I wanted to make sure to share this one.

Posted in Call Center Management, Call Centers, Customer Service, Media, Travel | Tagged: , , , | Leave a Comment »

 
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