There are many reasons why LinkedIn can be ideal for maintaining and possibly developing the loose ties or weak links you have in your network.
Archive for the 'Technology' Category
Revisiting LinkedIn
Posted by Ted Hopton on April 19, 2008
Posted in Career, Networking, Technology, Web 2.0 | No Comments »
Birth of a Sales Tool: LinkedIn Meets eBay
Posted by Ted Hopton on April 19, 2008
Serial entrepreneur Evan Sohn believes that selling is a broken trade. He’s here to fix it, and he’s attempting to do it with an intuitive venture that is an experiment in sales all its own.
Posted in Innovation, Marketing, Networking, Sales, Technology, Web 2.0 | No Comments »
Storming the Campuses
Posted by Ted Hopton on April 19, 2008
The historic rivalries of the Ivy League have reached the Internet in the form of an online computer game that is a riff on classic territorial-conquest board games, such as Risk.
Posted in College, Human Interest, Networking, Technology | No Comments »
Bits: E-Mail Verizon and, Surprise, It’ll Write Back
Posted by Ted Hopton on April 19, 2008
Yes, it is the phone company. But Verizon is investing to actually have people who can read e-mails from customers and respond to their service requests.
Posted in Call Center Management, Call Centers, Customer Service, Technology | No Comments »
Having Fun and Gaining Insight in the Call Center
Posted by Ted Hopton on April 19, 2008
Affinity’s vice president of customer relations, Scott Willey, says post-call surveys have helped the Ventura, CA-based company improve call handling and the customer experience it delivers.
Posted in Call Center Management, Call Centers, Customer Sat, Customer Service, Technology | No Comments »
Practicing Patients
Posted by Ted Hopton on April 19, 2008
PatientsLikeMe, an Internet start-up, creates information-rich communities for the chronically ill. Is it the next step forward in medical science — or just a MySpace for the afflicted?
Posted in Health, Networking, Science, Technology, Web 2.0 | No Comments »
PaidContent vs. TechCrunch: Two Visions of Blogging
Posted by Ted Hopton on April 19, 2008
There’s no love lost between Rafat Ali, the founder of PaidContent, and Michael Arrington, who runs TechCrunch. Mr. Ali is building a new-age trade media company, while Mr. Arrington wants to replicate the more emotional blog world on a vast scale.
Posted in Blogs, Technology | No Comments »
Helping the Help Desk, the Intel Way
Posted by Ted Hopton on April 19, 2008
A web 2.0 and heavy community-building campaign that is scheduled to begin on Monday presents the Intel Corporation as the problem-solver for the people who solve the computer network problems for others.
Posted in Call Center Management, Call Centers, Technology | No Comments »
The Flip Video Camera
Posted by Ted Hopton on March 20, 2008
David Pogue is one of my favorite technology columnists. I subscribe to his weekly newsletter, which is basically a post from his blog, and I often learn about cool and fun technology from him. And I also learn what technology to avoid, too, which is just as important.
This week, in “Camcorder Brings Zen to the Shoot,” he wrote about a nifty little video camera called the Flip that embodies simplicity.
Now, understanding the appeal of this machine will require you not just to open your mind, but to practically empty it. Because on paper, the Flip looks like a cheesy toy that no self-respecting geek would fool with, let alone a technology columnist.
See, Pogue is fun to read. He frequently pokes fun at himself, too. Here’s what he finds to criticize about the Flip: Read the rest of this entry »
Posted in Design, Technology, Video | Tagged: camcorder, camera, David Pogue, Pogue, Technology, The Flip, Video | No Comments »
Microsoft Helps Small Businesses
Posted by Ted Hopton on February 26, 2008
Here’s an article by David Pogue in the NYT that caught my attention: “A Little Piece of Microsoft Aids Small Business.” Even though it seems as though every business has a website these days, that’s not actually the case.
What makes Office Live Small Business so compelling is its sharp focus on a single problem: that half the small businesses in America, and 70 percent of one-person businesses, don’t even have Web sites. Obviously, the percentage that exploits Internet marketing tools like e-mail newsletters, search engine ads and online stores is even lower.
Here’s what David Pogue has to say about the nicely unified and very affordable offerings that Microsoft has put together in Office Live Small Business: Read the rest of this entry »
Posted in Marketing, Technology | Tagged: Microsoft, office live small business, small businesses, websites | No Comments »
