There’s a nifty feature in LinkedIn that lets you join groups, and once you’ve joined then the group’s logo shows up on your LinkedIn profile. (Take a look at mine, for example.) Even better, as a member of the group, you can see the other group members on LinkedIn, even if they are not in your LinkedIn network. So, it’s another way to find people you have some affiliation with — in other words, to network.
I’ve set up two Professional Groups on LinkedIn, and if you’re part of them already (or want to join), I encourage you to add them to your LinkedIn profile and add another resource to your professional networking toolkit.
If you’re a subscriber to ICMI’s QueueTips, you can join the LinkedIn ICMI’s QueueTips Community Group.
If you’re an ICMI Member, you can join the LinkedIn ICMI Membership Community Group.
In both cases, you may need to wait until you’re “approved” before the logo shows up and you are accepted into the group. Since parts of that process are not automated, please be patient if there’s a delay.
So, if you’re part of the call center community, show your affiliations and wear your badge with pride! You just may make some valuable professional connections, too.
