Yaicha

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CMI: Secrets of Recruiting Success

Posted by Ted Hopton on April 29, 2008

Good insights on recruiting for call centers:

Successful recruiting programs prioritize the quality of recruits over the sheer speed or numbers of applicants. Practices such as rebranding your agents’ job and using employee referrals are proven methods for attracting quality applicants.

read more | digg story

This entry was posted on April 29, 2008 at 1:39 pm and is filed under Call Center Management. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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