Have you heard about the Transportation Security Agency’s (TSA) new blog? It got lots of press, and lots of ridicule. Many claim it is just a public relations (PR) stunt for an agency that’s as lowly-admired as the IRS. Some held out hope that the TSA would actually listen to the comments people posted on the blog. But the hopeful ones are in the minority, from what I could see.
Well, it appears the TSA already deserves some props. Here’s an excerpt from, “TSA changes practice based on passenger blog comments“: Read the rest of this entry »
