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Archive for February 15th, 2008

It’s Time to Relax

Posted by Ted Hopton on February 15, 2008

Well, the Miami Call Center Demo & Conference just ended. IMHO, which is completely and positively biased, it was excellent!!! But, what really counts is that the attendees certainly seemed to be of the same opinion. That’s what I like to hear :-)

I have to admit, I had a scare at the end. Read the rest of this entry »

Posted in Call Center Management, Call Centers, ICMI, ICMI Conferences | Tagged: , , , , , | Leave a Comment »

 
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