I have long understood the importance of networking to career success. I landed my first job out of college in good part due to a couple of network connections. Not that I wasn’t qualified, mind you, but so were the other people applying. Having a recommendation from an industry “name” helped me get a second look, and having an alum from my college on the selection committee helped me get past the competition.
I’m far from a networking expert, however. I dabble at it and admire with awe colleagues I have met who have mastered this art. I try to learn from them, because I don’t think you have to be “born” a networker — although some people seem to be. I think you really can *learn* to do it well.
So I have the requisite profile on LinkedIn and every few months or so I go look at it and wonder if I will ever get it 100% complete so the website will quit nagging me (stuck at 80% as I recall, since I don’t feel like writing my biography). And I actually have about 100 connections now on LinkedIn.
But I’m still not sure what those connections really should be. Read the rest of this entry »
So, the title of this entry is a pun, because 
call center management 
